On-Site Water Treatment

GWT offers on-site analytical service visits to every customer as part of a broader water management strategy for their facility. Expert analysis will help reduce system failures, properly train personnel, and manage water more efficiently. Service visits are available with fixed price service agreements, buy-as needed customers, or as-needed upon request.

All service clients gain access to and will receive an electronic service report with 24-48 hours of service completion. For more information on this service click here.

Standard Analytical Visits Include
  • Complete analysis of applicable systems
  • Checking and troubleshooting treatment feed equipment
  • Clean up of feed station and inventory area
  • Product inventory
  • Schedule empty drum removal
  • Provide or make any necessary corrective actions
  • Equipment observations and recommendations
  • Inspection of towers/other visible/open systems
  • Provide training if necessary to on-site personnel
  • Inspection of any open boiler or chiller tubes if requested
  • Perform biological testing on systems if requested
  • Check that all necessary test kits and reagents complete
Standard of Service

GWT recognizes that consistent, reliable service is the most important component of a successful water management program. To achieve this, GWT established a Standard of Service that each technical representative must adhere to. The Standard includes expected response times, quality of on-site service, and quality of account management. Understanding that in order for a representative to achieve the requirements of our Standard of Service, GWT continually invests in the development of consistent quality of work with knowledgeable, trustworthy representatives.

Furthermore, to assure the success of our water management program, GWT implements a team approach. GWT assigns a primary Technical Representative responsible for day-to-day responsibilities. They will be the primary contact, conducting regular testing and reporting on systems. Next, a management level Executive Account Manager. This contact is a client resource for instant corrective action, periodic reviews, special projects, on-boarding, primary representative transition, and more. The Executive Account Manager will typically have over 10 years of experience at GWT, be intimately familiar with the client’s systems and unique way of doing business, and offer a pro-active, extra set of eyes ensuring quality of the water management program. Ultimately GWT’s corporate Standard of Service assures client satisfaction regardless of individual service representatives, a quality truly unique to the industry. Lastly, GWT’s Administrative Team is a valuable account support resource responsible for efficient delivery of products, efficient billing, and product processing.

  • GWT provides us with reliable & dependable monthly service. After choosing Global a year ago, our HW/CW chemical readings have been the most consistent out of the last 3 water treaters. GWT is in my budget and are very nice people to work with.

    Jim Facility Director of Engineering at a North Chicago Hospital
  • I have been a Global customer for many years. When the warranty period expired on our new office building I sought out water treatment companies to service the equipment. Global’s pricing, products, and service have kept me a customer since. As for performance, our cooling towers and chillers’ tubes look like new and have had no corrosion or scale issues.

    Pat Chief Engineer, Downtown Commercial Office Building
  • GWT is all about customer service, if we have any issues with one of many different water loops throughout the building we call our service technician and he is there to assist.  The chemical treatment portion of our annual HVAC budget can be costly. GWT works within our budget parameters and designed a cost effective program tailored for our building.

    Scott Chief Engineer Commercial Office Building
  • Global Water is great! Prices can’t be beat. Can’t believe they don’t have the entire city of Chicago! They help me manage my entire Chicago portfolio. From helping me deal with projects at individual properties to developing cross property strategies, Global always has an answer that helps me meet my bottom line.

    Jim Director of Operations, Large Commercial Real Estate Management Company
  • GWT is a great vendor and I would recommend them without hesitation. Economics are in line and even below average considering the work produced. They go over and above in customer service and attention to detail. Service on site has even contacted me when they noticed something within the building that needed my attention.

    Pam Property Manager, Suburban Commercial Property
  • I chose Global Water Technology for their outstanding customer service, knowledgeable staff and fair pricing. They are always there whenever I need them.

    Tim Chief Engineer, Large Suburban Hotel
  • I have had a long standing relationship with Global.  They have always been proactive and I have enjoyed their level of professionalism.  They have experienced technicians with excellent work ethic and communication skills.  They have really adapted well to the way we like to do business.

    Andy Chief Engineer at a Large Chicago University
Contact Us

Interested in On-Site Analytical/Service Visits?

Fill out the form below and we’ll get back to you within 48 hours.

Why Choose GWT?

  • Minority Owned
  • Environmentally Responsible
  • Cost Conscious
  • Service-Driven
  • Technical Expertise
  • Progressive Approach
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